Your guests are talking. Are you listening?

ReviewPilot focuses on Google and TripAdvisor, the platforms most important for many hospitality businesses in Spain.

Yes. We prepare professional responses in multiple languages so your guest communication stays clear and consistent.

Absolutely. The service is designed for both independent cafés and larger restaurant operations.

Yes. We can work with an approval flow or a more hands-off model depending on your team preferences.

Yes.

We use a combination of AI technology and human oversight to craft every response. AI helps us work efficiently across multiple languages and ensures no review goes unanswered — but every reply is reviewed, refined and personalised by a real person before it is posted. We never publish a generic or robotic response. The result is a reply that feels genuine and reflects your venue’s individual character, delivered at a speed that wouldn’t be possible by hand alone.